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Shipping from United States

Processing time

2-3 weeks

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Privacy policy

Shipping information:
∙ Answers to all your shipping questions can be found in the information below. Don’t hesitate to contact our Customer Service team if you still have questions.

General shipping info:
∙ Most of our in-stock items ship the next business day.

∙ Once your order ships, you will receive tracking information at the email address associated with your order.

∙ Shipping is free to the contiguous 48 United States.

∙ Our ground shipments sometimes require a signature for delivery.

∙ Orders to Alaska, Hawaii - aren't free. We will calculate your shipping costs.

International Shipping:
∙ Unfortunately, Modern Wood Style does not support international shipping at this time. However, we will work on providing such a service in the future.

Conditions of return:
∙ Buyers are responsible for return shipping costs and a +15% restocking fee. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

∙ We will approve your return as long as you return your item to us in “like new” condition and in its original packaging.

∙ Please note that a return shipping fee + 15% restocking fee will be deducted from your return.

∙ Anything purchased from Modern Wood Style, including desks with your custom configuration, is covered under our standard return policy, with a few exceptions:

We won’t be able to accept returns in the following:
∙ Custom/Special order items
∙ Volume orders
∙ Open-box items
∙ Showroom models
∙ Discounted products

All returns must be approved by a Modern Wood Style representative within 7 days of receipt. Once approved, we will issue a return shipping label directly to the email that was used at the time of purchase.

∙ Items missing packaging or damaged beyond the expected wear from light use will create an additional fee to cover repairs or part replacement.

∙ After the MWS representative inspects the return, a refund will be issued. Please allow up to 30 business days for your credit card provider to process the refund.

Shipping Damage Policy:

1. Inspection Upon Arrival: We encourage all customers to thoroughly inspect the packaging and contents of their items upon delivery. It is essential to check for any signs of damage that may have occurred during shipping.

2. Reporting Damage: If you discover any damage, please get in touch with us within three (3) days of receipt. Immediate reporting is crucial for us to address the issue promptly and effectively.

3. Required Information for Damage Claims: When reporting damage, please provide:

∙ A detailed description of the damage.
∙ Photographs of the damaged item and packaging (must be provided).
∙ Your order number and contact information.

4. Resolution Options: Upon receiving your damage report, we will assess the situation and offer solutions, which may include:

∙ Sending replacement parts for the damaged item.
∙ Exchanging the item for a new one.

5. Limitation on Cancellations: Please note that damages incurred during transit are not grounds for order cancellation. Our commitment is to rectify the situation through replacements or exchanges.

6. Further Assistance: Our customer service team is dedicated to resolving any issues related to shipping damage to ensure your satisfaction with your purchase.

Natural wood characteristics:
Small cracks and fissures may develop with changes in humidity and temperature.
This is a natural, uncontrollable characteristic of solid wood furniture.

Don't hesitate to contact us with any questions or concerns. We’re here to provide a hassle-free experience.